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At the initial stage of cooperation, Verade Trade Limited focuses on identifying the project’s main goals and developing a customized launch strategy. This helps establish a solid foundation for effective future collaboration, taking all important aspects into account.
Next, we carefully analyze the information provided by the client and organize it into a clear, usable format. Together, we compile a set of questions and answers to ensure our team delivers accurate and professional consultations to your customers.
In the third phase, we set up customer request channels, agree on reporting formats, train our team according to the project’s specifics, and finalize the IVR script to ensure smooth and efficient communication.
During the final stage, we go live with the project, fine-tune all processes, regularly test our operators, and closely monitor key performance indicators. All activities are aligned with the client’s expectations to ensure maximum productivity.
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