Privacy Policy

At Verade, we believe that your privacy is essential. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you interact with us, whether you are purchasing our supplements and cosmetics, browsing our website, or contacting us for support. By using our website or services, you agree to the practices outlined in this policy.

1. Information We Collect

We gather personal information to enhance your experience with us and deliver the products and services you expect. The information we may collect includes:

Personal Identifiers: Your name, email address, phone number, shipping and billing addresses.
Payment Information: Credit/debit card details, billing information, and transaction history for processing purchases.
Product Usage Data: Information on the supplements or cosmetics you purchase and any preferences you provide.
Website Interaction Data: IP address, browser type, device information, browsing activity, and cookies to enhance your experience.

We collect only what is necessary to provide you with the best service and comply with our legal obligations.

2. How We Use Your Information

We use your information to provide, improve, and personalize our services. Here’s how we may use your data:

Order Processing: To fulfill your product orders, process payments, and manage shipping and returns.
Customer Support: To respond to your inquiries, address issues, and assist with any concerns regarding your products.
Marketing and Offers: If you opt in, we may send you promotions, new product updates, or personalized offers to enhance your experience.
Website Optimization: To improve the performance of our website and services based on your preferences and browsing habits.

We do not sell your personal data to third parties for marketing purposes.

3. Sharing Your Information

We respect your privacy and share your data only in the following situations:

Third-Party Service Providers: We may share your information with trusted companies that assist in processing payments, delivering orders, or providing customer support.
Legal Requirements: We may disclose your personal data if required by law or when necessary to protect our rights, comply with a legal process, or enforce our Terms and Conditions.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity with appropriate safeguards.

All third parties we work with are required to maintain the confidentiality and security of your data.

4. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies are small data files that are placed on your device when you visit our site. They help us remember your preferences and analyze traffic patterns.

Necessary Cookies: Required for the basic functionality of the website, such as remembering items in your cart.
Analytics Cookies: Help us understand how visitors interact with our site to optimize performance.
Advertising Cookies: Used for personalized marketing (only if you have consented to this).

You can control cookie settings in your browser, but note that disabling certain cookies may affect your experience on our site.

5. Security of Your Information

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. However, no online service can be completely secure. While we make every effort to protect your data, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we will delete or anonymize it in a secure manner.

7. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Access: You can request a copy of the information we hold about you.
Correction: You can request updates or corrections to any inaccurate or incomplete information.
Erasure: You may request the deletion of your data under certain conditions.
Restriction: You may ask us to restrict processing of your data in certain situations.
Portability: You can request a copy of your data in a structured, commonly used format.
Opt-Out: You can opt out of receiving marketing communications at any time.

If you wish to exercise any of these rights, please contact us using the information provided below.

8. Third-Party Websites

Our website may contain links to external websites or services. Please be aware that we are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external websites you visit.

9. International Data Transfers

If you are located outside the jurisdiction where we operate, your data may be transferred and processed in countries with different data protection laws. We take necessary measures to ensure your data is protected and that it complies with the applicable privacy regulations, including using EU Standard Contractual Clauses for international data transfers.

10. Updates to This Privacy Policy

Verade may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When changes are made, we will update the “Effective Date” at the top of the policy and notify you accordingly. We recommend reviewing this page periodically to stay informed about how we are protecting your information.

By using our website or purchasing our products, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting us with your data, and for choosing Verade for a healthier and better way of life.